2011 EJDesign Firm Policies.

With every new year comes growth and expansion within businesses. We have taken the time to explain the changes on our website so that you are well informed. Please read the changes below and learn how they effect the way we do business.

Revisions
3 (three) revision rounds are included within each estimate. Any revisions beyond that point may be subject to an additional fee billed at an hourly rate.

Turnaround and Proofing Options
Our general turn-around time for projects is 3 (three) business days. You will receive a notification by email titled "proof 1" with the first proof(s) of your design project. After review, please send your first round of revisions back to us.

Final Deliverables
The final deliverables will be outlined in your custom business agreement. EJDesign Firm is not responsible for any lost or stolen artwork. Additional
CDs are available upon request and will be mailed to your business.

Payment Options and Design Deposit*
All projects are subject to a design deposit of half the total invoice before the project will commence. We request that the design deposit is submitted at the same time the business agreement is signed and delivered.

*Please note that payment and design deposit requirements may not be valid for all businesses.

Elance
Projects funded through Elance are not subject to the payment requirements above, since they are regulated by Elance online. Payments conducted through Elance commence immediately after project is funded through Elance and are not subject to a business agreement.

Releasing of Final Artwork**
When your project is completed and you(r) representatives have signed off on the final draft, EJDesign Firm will submit an invoice for the final payment. Unless otherwise noted, all invoices must be paid in full prior to releasing the final artwork to you, your client or business.

Communication
As outlined in our client contract, if a client refuses to communicate we reserve the right to close your project after a 30 day time frame. We will communicate to you through email or mail to inform you in advance of the adjustment (as outlined in the client contract). Any projects closed and re-opened are subject to a new client contract and potentially hourly rate billing.

**Please note that larger organizations may submit a Purchase Order and pay within a 30-day deadline.

Business Agreement
Please be sure to read your custom business agreement carefully. Contact EJDesign Firm with any questions or concerns at info@ejdesignfirm.com.

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